What Information We Gather and Why
We collect information in two ways: what you give us directly, and what your device shares automatically. When you register, we ask for your name, contact details, and the payment method you prefer — whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX.
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We use this to verify your account and route your transactions correctly. When you access our platform from a mobile browser or app, your device type, IP address, and session data are logged automatically. We use that to keep your session stable and to detect unusual
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access patterns. We do not sell your data to third parties. We share it only with payment processors — such as the networks behind your Touch 'n Go eWallet or Boost transfers — and with our fraud-screening services, which run on your account activity in the
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background. Where local law in Malaysia applies, your data may be subject to disclosure obligations we are legally required to follow. Access to your personal data within our systems is role-restricted; only the staff whose function requires it can view your account record. Retention periods follow
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applicable local regulation. If your account is closed, we retain the minimum data needed for compliance purposes and delete the rest according to our internal schedule.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.