What These Terms Actually Cover
When you open an account with us, you agree to a set of rules that apply every time you log in, move funds, or contact support. Your account is personal — it cannot be transferred, shared, or used on behalf of another person. We reserve the
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right to suspend access if we detect irregular activity or if your account falls outside the eligibility conditions that apply under Malaysian law. Deposits made through Touch 'n Go eWallet, Boost, or GrabPay are subject to your payment provider's own terms in addition to ours. Funds
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credited to your wallet are held for use on the platform only; they are not redeemable for cash except through a verified withdrawal request. Withdrawal requests go through an identity verification step before funds are released — this is a standard account-security measure, not an unusual
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delay. We may update these terms periodically. When we do, we will post the revised version on this page. Continued use of your account after an update is published counts as acceptance. If any part of the current terms conflicts with something you read in an
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older version, the version on this page takes precedence. Questions about specific clauses can be directed to our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.